About Us / Our Team
Leaders become great not because of their power. But, because of their ability to empower others.
Co-Founder & CEO
Raju Ramesh ( Co-Founder & CEO ) Raju Ramesh is the co-founder and CEO of Finesse, a ‘Red Herring Global Top 100 System Integration company’ which provides Technology Solutions and Services. He has been part of the team that is responsible for stewardship of this company essentially doubling revenues year on year since inception in 2010 and is not a stranger to managing growth and innovation. In the last 5 years, Finesse has grown exponentially to become the number one System Integrator in the region & winner of several accolades and international awards. Ramesh brings over 30 years experience in business, particularly in International Markets with customers in the US, Europe, Middle East and Far East. He plays a guidance role to every business that he is involved in, and is known for his project and man management skills and the delivery focus he has brought to projects managed by him. He started his entrepreneurial life more as a seed investor in businesses run by friends and today does selective early stage investments that are more in the domains of technology and Biotech, two domains that he has very good understanding of. Having qualified as one, he is a Finance person and brings the rare combination of Finance and Technology to give necessary relevance to business decision making. Ramesh regularly features in leading industry publications.
Co-Founder & COO
Sunil Paul Co-Founded Finesse with Ramesh in 2010. Recognized as a thought leader and a transformation strategist, Sunil regularly participates in industry talk shows and features in most IT / Business publications around the world. Sunil designs and drives the strategy & growth while focusing on value creation for all our stake holders. He leads Finesse’s global forays into providing focused solutions in a mix of industry verticals, more notable in the Banking and Financial, Energy, Education, Healthcare, Public and Retail segments. His focused approach to delivering value-centric solutions and services has resulted in key customer acquisitions and brought in several industry recognitions for Finesse. In addition, Sunil also oversees the functioning of the Finesse Foundation, a non-profit CSR initiative, working towards the empowerment of education and healthcare. With 22+ years information technology industry experience, Sunil has set up many successful business initiatives throughout his career. Before Finesse, Sunil co-founded Y-Axis Systems, a core-banking services company, which was later acquired by a leading European IT MNC. Sunil served as the Vice-President for BahwanCyberTek spearheading their BFSI business & operations from 2008 to 2010. Sunil also started the BFSI practice for Imtac in 2002 and grew it up to one of the largest BFSI solution providers in the GCC. Sunil holds a master’s degree in Business Administration from University of Atlanta. He is an avid technology enthusiast and regularly blogs on emerging paradigms in the Technology services industry. He is married and blessed with 2 children. Sunil also heads ‘Asrayam,’ one of the largest NRI associations from UAE.
Director, Business Development
A Management graduate with over 18 years of professional experience in the area of Technology and Business Development which includes over 10 years in the Middle East & and 8 years in the Indian market. As Director – Business Development, he is responsible for overall Business Development and acquiring newer strategic clients in various geographies across the region. Eljo is also instrumental in bringing home some of the key strategic accounts for Finesse. He is specialized in Business Development, Sales, Marketing & Alliance Management, and Strategic Account Management with Consistent track record of growing revenues to deliver on financial targets. Business experience has been across several Industry verticals which include Banking & Finance, Insurance, Defense and Enterprise. He started his career with Indian Air Force in the field of Communication & Technology. Prior to joining Finesse, he was working with leading Regional IT System Integration companies based out of Bahrain, Oman and UAE. His Academics include a Masters in Business Administration (MDBA) – Marketing & Finance, Masters in Commerce and GNIIT title from NIIT.
Sudheer Kumar Raju K
Director & Chief Technology Officer
Sudheer Kumar Raju K
Sudheer Kumar Raju is an experienced and knowledgeable Technocrat with a distinguished career spanning over a period of 2 decades. His strengths include direction and monitoring of quality solutions including architecting, designing, configuration, implementation and support of business critical solutions. Sudheer has a keen eye for quality and process compliance for better customer deliverables and a history of improving efficiency and customer service by diligent following of best practices for timely and quality value delivery. Sudheer joined the IT bandwagon as a faculty at Aptech in 1990 and held various responsible positions before switching to IT services in 1994. From then on he has worked with different technologies and solutions across a wide range of domain including BFSI, Retail & Distribution, Construction, Oil & Gas, Defence, Manufacturing and Transport sectors. Sudheer completed his bachelors from Osmania University, Hyderabad, PG Diploma from NCC-UK and PG Diploma from St.Joseph’s Bangalore. At Finesse, he is committed personally and professionally to deliver innovative & best of breed technology solutions.
Sekhar is a finance professional and a career banker. He has over three decades of experience in the Middle East, having spent most of the time in the United Arab Emirates with National Bank of Fujairah. Sekhar commenced his professional career with Price Waterhouse & Company in Bombay. Having spent three years in their audit, consulting and special investigation units, he moved to Coopers & Lybrand, Muscat. This period was well before the merger of these international audit firms; the merged firm presently goes under the name Price Waterhouse Coopers or PWC for short. In both the firms, he was a part of their audit and investigation practices and was involved in multi-national bank audits. Sekhar established the Internal Audit department at National Bank of Fujairah in 1990 and after spending over nine years in this capacity, he moved on to take charge of the operational roles. He was always a part of all the major technology initiatives from the time he joined the Bank and over a period of close to 24 years, has seen the Bank through many transitions of their core banking system. He has the distinction of playing a part in the development of their in-house core banking system which served the bank very well. At various stages of his career with NBF, Sekhar directly handled almost all the support functions including the central operations, branches, trade finance, technology, HR, corporate communications and facilities management. Sekhar also headed their Risk Management unit for a year. He was very much part of their senior executive management committees and was one of their permanent attendees at the Board Meetings At the time of retirement, Sekhar was their COO. Having retired from his day-to-day operational responsibilities, Sekhar now serves the Bank as an independent professional member of their Board Risk and Board Audit Committees. Sekhar is a qualified chartered accountant and a fellow member of the Institute of Chartered Accountants of India. He has also completed the final examinations held by the Chartered Institute of Management Accountants, UK and the American Institute of Certified Public Accountants from the State of Colorado. Sekhar is voracious reader and an avid golfer.
Practice Head - Infra Solutions and Services
Anand has around 10 years experience in solutions Sales and Business Development and brings vast experience from IT Infrastructure space to win complex deals at Finesse. He heads the IT Cloud and Infra Managed Services portfolio with innovative solutions on Software Defined Infrastructure in cross vertical Industries at Finesse. Prior to joining Finesse, Anand was a part of IBM INDIA for more than 5 years heading the Solution Sales for Western Region. In IBM, he was actively involved in large enterprise competitive deals with his technical knowledge on IBM Systems and Go-to-market Strategy. He aggressively enabled Sales and Channels to position IBM Portfolio to all the Clients. Anand was also a part of ElectraCard Services (now a MasterCard company) working as a sales manager. He was driving the payments and Cards Portfolio in the Banking Space with his consultative selling skills. Anand is a MBA (IT Business Management) from Symbiosis International University(SIU) from Pune, India.
Reena Alex John
Head Shared Services – HCM
Reena Alex John
Reena heads the Shared Service practice at Finesse and has been instrumental in developing differentiated set of talent management services internally as well as for our clients; She also handles the Human Capital Management (HCM) solution business for Finesse. Reena brings with her several years of experience, both in UAE and India – across industry verticals – including banking & finance, manufacturing, construction, IT, logistics and infrastructure development. The talent acquisition arm enables our medium to large enterprise businesses to bring resources onboard, on adhoc basis for their medium to long terms and specific project assignments on outsourced managed service model, thereby mitigating risks of capital investments while optimizing development and overhead costs. She has established a team of specialist consultants with very specific domain knowledge and is well positioned to serve the wider global market. The HCM solution offers unique value propositions due to its design focus and set itself apart from similar products/services in the market. The solution enables our customers to choose the services they need, has flexible delivery model, user friendly interfaces and compliments customers technology ecosystems. Prior to joining Finesse, Reena successfully managed branch operations for a leading HR consultancy and recruitment firm in Dubai, serving clients across GCC region. As branch manager, she was responsible for the consistent growth in revenue and margins; this was achieved by comprehensively understanding customer requirements, expectations as well as her ability to deliver on commitments. Reena is a post graduate in Commerce and has PGDBM in Business Management and has completed several professional trainings on leadership, talent management programs. She is also a certified Psychometric Assessor. She has excellent knowledge in Finance, having practiced and completed intermediate level in Chartered Accountancy (C.A.) from the Institute of Chartered Accounts in India. Reena credits her success to strong relationship she maintains with all stakeholders during and beyond assignments and thoroughly enjoys what she does at work.
Practice Head – BFSI
Ajay is responsible for formulating the strategy, direction and pace for the BFSI practice at Finesse. With over 15+ years of experience in the IT and BFSI space, Ajay has a distinctive insight into Financial market trends. This has helped him to stay ahead of the competition all through his career. His sales expertise spans not only to all verticals within in the banking sector like Retail banking, corporate banking, Treasury & Investment Management, but also to various horizontal banking solutions. He is a passionate sales person with a successful track record of winning large project deals in the Banking and Financial service arena. His true competence lies in his outstanding ability to nurture and maintain clients; and partner relationships over the long term. Ajay’s successful sales record spans across the Indian, Middle East and South East Asian markets.
Manager – HR Solutions
Mujahat is accountable for providing the organization with an innovative, competitive, and cost-effective talent acquisition strategy for Technical recruiting. Responsible for developing, maintaining, and improving the process and systems that support that strategy, ensuring the ability to successfully attract, assess, select and integrate top talent. Responsible for employer branding strategy to ensure preferred employer status for top talent in the IT market. Partner with all functions and Business Division Heads to anticipate staffing needs and to build a comprehensive overall functional recruitment strategy for contracting resources to full time hires in Technology arena. Research and build networks with industry experts from Top companies/campus’ in order to benchmark best practices and build expertise regarding current recruiting trends and issues; participate in any relevant HR/Recruiting Events that may assist in acquiring external best practices. Implements and manages best-in-class practices for attracting and selecting top talent; Drives initiatives to optimize candidate sourcing using both traditional and social media. Utilizing cutting-edge sourcing methodologies and having in-depth working knowledge of the full range of selection tools Lead a proactive approach to understand breakdowns and generate a breakthrough solutions to address inefficiencies in applicant and recruitment process with specific attention to the candidatures. Manage and develop Recruitment Executives. Built healthy, productive relationships with executives and hiring managers throughout the organization. Full life cycle recruiting to support all levels of recruitment across Information Technology; Ensures full, timely communication with all participants in hiring process. Assist in the development, executing and continuous improvement of the Finesse Talent initiatives. Ensures compliance with all applicable to UAE employment laws, throughout the hiring process.
Chief Learning Officer
Entrepreneur, Trainer, Consultant, Blogger, Mother Arti heads the Training division of Finesse. Arti brings with her 11 years of cross industry experience. She started her career with AGC Networks handling post sales customer satisfaction levels. Here she learned about building long lasting customer relationships. After AGC, Arti co-founded a start-up in Telecom services sector. This gave her hands on experience in creating cohesive teams, retaining talent, and handling customer throughout the lifecycle. At J&J Medical, Arti managed the suture business in a region and developed competence in sales management, developing people and creating customer-focused teams. At Johnson & Johnson, she was also responsible for national sales training. Arti founded Lead On Consultants in 2011 in line with her passion for Training & Customer Experience. In line with this vision, she joined hands with Finesse to develop their Learning & Development vertical. Arti’s strength lies in her ability to work with people from different backgrounds and cultures. She puts immense trust in people, which brings out the best in them. Arti did her bachelors in Information Systems from BITS, Pilani, India and went to ISB, Hyderabad, India to study management.
Ashok Sundaresan heads the Delivery & Implementation Services of Finesse. Ashok has over 13years of technical and management experience in IT/ITES space across India & UAE. He has worked with Dubai Municipality and Dubai eGovernment managing various critical public sector projects with leading vendors like IBM, Oracle (Sun Microsystems & BEA), Wipro and quite a few medium range local IT companies. His expertise include technical and domain skills in Logistics, e-Government Portals, eServices, Online payment processing engine supporting credit card, prepaid card and direct debit banking, mobile payment gateway, e-Commerce and e-Learning. Some of his major achievements as Enterprise Architect and Project Manager include Dubai e-Government’s strategic Online Multi-Payment Gateway (ePay), Mobile Payment Gateway, www.dubai.ae – the official portal of Dubai Government, www.dm.gov.ae – the official portal of Dubai Municipality, Online Centralized Bill Payment System, e-Tender Management System and Online Parking Fine Payment. He has leveraged his technical and functional expertise in supporting the technical operations of Finesse. Ashok is a hands-on leader in technology and is passionate towards customer orientation. He has built teams that deliver extraordinary results through teamwork & motivation. Having worked for both client and software vendor companies has enabled him gain a leading edge in focusing on customer expectation throughout the project life cycle. Ashok holds a BTech degree in Computer Science and Engineering from the University of Kerala, India.
Senior Solution Architect
Samer Dlikan is our Senior Solution Architect. Samer has over 15 years of experience in IT Project Planning, Architecture design, development and implementation. Samer is primarily responsible for the design, architecture & implementation of Business intelligence / QlikView projects with Banking & Financial Services, Education, Government, Healthcare, Hospitality and Oil & Gas Industries. Samer has successfully performed several large IT implementations with government bodies like Dubai municipality, Muscat Municipality etc. He has also been involved in critical IT projects with large public sector organisations. Samer has strong Functional and Techno-Functional experience with Oracle Applications including R11/R12 ERP, SCM & CRM. Samer also has the domain experience in payment solutions and has done implementation & integration of delivery channels such as Cashier, Online, Credit cards and connecting with the ERP systems. Samer holds a Bachelor of Computer Engineering Degree from Aleppo University and a Higher Diploma in Business Management from Damascus University, Syria.
Head – Support Service
Lama Sheikh (Head – Support Service )
Lama Sheikh heads the Finance and Administration at Finesse since its inception in 2010. She also takes care of HR functionalities and heads the PRO office. In her role she takes care of the corporate finance management, accountancy matters, audits and compliances, company policies, insurance and ensuring that all regulatory requirements of all statutory bodies are met. She also leads a team in PRO activities, administration as well as Human Resources responsibilities at Finesse.
Before starting with Finesse, Lama was with the Ministry of Finance in Syria for 9 years and then with IMTAC and Bahwan CyberTek as a Business Support coordinator for over 5 years put together. With a total experience of 20 years, Lama has an in-depth experience in handling the Finance Departments and Administration of enterprises.
Recognized as the glue holding together various departments with core administrative and financial as well as several day to day activities, Lama is also the first and constant point of contact for all staff at Finesse.
Lama holds a graduate degree in Administration and Finance from the College of Commerce in Syria. Besides playing her important role, she is a family person and loves to travel, and is quite adept at maintaining a perfect life-work balance.
The last years have seen Lama handle beautifully the financial and statutory requirements that accompany the rapid growth of Finesse. She had made sure that all regulatory activities, compliances and requirements are met timely and plan for any new acquisition. She and her team handholds new recruits in their onboarding process and making their transitions smooth while adhering to all statutory requirements. Work flows smoothly under her able administrative guidance at Finesse, quietly but surely.